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GUIDE TO USING S.A.M. AND vPOST
How do I make payment of traffic fines through Singapore Post.
There are a few payment avenues that you can choose from:
a) |
Payment at Singapore Post's Self-Service Automated Machine (S.A.M.). Click here for the latest S.A.M. locations. |
b) |
Payment online at www.vpost.com.sg |
Payment at Self-Service Automated Machine (S.A.M.)
You can choose to pay at Singapore Post's Self-Service Automated Machine (S.A.M.). S.A.Ms are conveniently located island wide. You can click here for the latest S.A.M locations. Here are the steps for making your Traffic Police fine payment at S.A.M.:
| 1. |
Select "Pay Fines" on S.A.M screen. |
| 2. |
Select "Traffic Police" logo |
| 3. |
A note is displayed - payment of fines is only for summons tickets that are within 28 calendar days from date of issue, among other information. To acknowledge, touch OK to continue. |
| 4. |
Select payment according to |
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a) |
Payment Reference No, or |
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b) |
Vehicle No. |
| 5. |
For payment according to "Payment Reference No." enter your Payment Ref No. and touch OK to continue. |
| 6. |
For payment according to "Vehicle No", select "Singapore Registered Vehicle" or "Foreign Registered Vehicle". Enter your Vehicle No and touch OK to continue. |
| 7. |
The list of up to 10 oldest fines payable under the Vehicle No. will be displayed, touch OK to continue. |
| 8. |
Enter your NRIC/Fin/Company Registered No. and touch OK to continue. |
| 9. |
Enter your Date of Birth and touch OK to continue. |
| 10. |
Select the fines you wish to pay. |
| 11. |
Payment at S.A.M. is via NETS using an ATM card only. Insert your ATM card and key in your pin number. |
| 12. |
Once the transaction is successful, a receipt will be printed as proof of payment. |
Payment through vPOST
Virtual Post or vPOST is an online bill payment service by Singapore Post that allows you to make your Traffic Police fine payments in the comfort of your own home or office. To start making your payments, simply follow these steps:
| 1. |
Click here to sign up for your free vPOST account, if you have already not done so |
| 2. |
Visit www.vpost.com.sg and key in your User ID and password on the left navigator. |
| 3. |
Click on the "Pay Bills" button on the Left Navigator of the welcome page. |
| 4. |
Click on "Traffic Police". |
| 5. |
A note is displayed - payment of fines is only for summons tickets that are within 28 calendar days from date of issue, among other information. To acknowledge, click "Next". |
| 6. |
Select payment according to |
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a) |
Payment Reference No, or |
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b) |
Vehicle No. |
| 7. |
For payment according to "Payment Reference No." enter your Payment Ref No. and click "Submit" button to continue. |
| 8. |
For payment according to "Vehicle No", select "Singapore Registered Vehicle" or "Foreign Registered Vehicle", enter your Vehicle No and click "Submit" button to continue. |
| 9. |
The list of up to 10 oldest fines payable under the Vehicle No. will be displayed, for your review. |
| 10. |
Enter your NRIC/Fin/Company Registered No and click "Submit" to continue. |
| 11. |
Enter your Date of Birth and click "Submit" button to continue. |
| 12. |
Select the fines you wish to pay. |
| 13. |
Payment mode is by GIRO-On-Demand |
| 14. |
An online receipt will be displayed as proof of payment. Please print this receipt for future reference. |
FAQs
| 1. What is S.A.M.? |
| Self-Service Automated Machines (S.A.M.s) can be used for the purchase of postage labels, payment of fines, bills and income tax. There are 150 S.A.M.s available islandwide. Locations are available on the SingPost website: http://www.singpost.com |
| 2. What is vPOST? |
| vPOST, or virtual post, allows companies to send electronic bills to their individual customers and provide them the convenience of paying their bills online. It was launched in November 1999. There is also an online shopping mall {www.vpostmall.com.sg) providing postal-related products. Access vPOST at www.vpost.com.sg |
| 3. Can I still continue paying via the old modes - personally at TP, AXS stations, by cheque, ATM machines, e-citizen website, phone-banking? |
| Yes. |
| 4. How should I pay my traffic fines using the S.A.M stations? |
| All you need is a bank account with one of the four banks and you can pay your traffic fines through the S.A.M stations, 24 hours a day with your ATM NETs card. |
| 5. There are two sets of numbers on my traffic summons, which one should I use when making payment? |
| For payment via S.A.M stations, use only the 16-digit Payment Reference Number. Alternatively, you can check your outstanding traffic fines by your vehicle number. |
| 6. Can I pay my traffic fines using the S.A.M stations after the expiry date? |
| No. You cannot pay your traffic fines after the expiry date. |
| 7. What must I do instead? |
| Pay your fines at AXS stations before 12 noon on the Court date stated on the notice. |
| 8. What is the difference between payment at S.A.M. and AXS stations? |
For S.A.M stations, users can opt to pay their traffic fine by just keying in their vehicle no. in addition to option of keying in the reference no. of the fine. For AXS stations, users pay using reference no.
Traffic fines after the expiry date before 12 noon on the Court date stated on the notice can only be made at the AXS stations as it has been gazetted as a virtual judge. Traffic fines paid after the expiry date are generally higher than those paid within the validity period. Users are therefore encouraged to pay their fines early, before the expiry date. |
| 9. Will I be issued with any receipt for payment of traffic fines using the S.A.M stations? |
| For payment via S.A.M. station, a transaction receipt will be issued upon successful transaction. |
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